Our Response to Covid-19
To our valued clients –
In this unprecedented time, our priority at Saint John Volkswagen is to ensure the safety and wellbeing of our Volkswagen community. In order to do so effectively and efficiently, we have introduced some new measures in relation to our space and operations:
- To protect yourself and others, we have instituted enhanced cleaning protocols, with a focus on high-traffic shared spaces and surfaces like door handles, steering wheels, touch screens, and more.
- Our staff are continuing to adhere to the highest standards of hygiene as per guidelines set out by our government and health authorities. Staff members who feel unwell or are at a heightened risk of exposure to COVID-19 have been instructed to stay home.
- We will be operating our service and parts departments under reduced hours Monday to Friday 8:00am -5:00pm. We feel it is our duty to do our part in preventing further spread of COVID-19. Please visit saintjohnvw.ca for more details or call 506-658-1313 before visiting our dealership.
- We have taken the decision to close our showroom doors for the moment. We feel it is our duty to do our part in preventing further spread of COVID-19. We will remain closed until further notice and look forward to welcoming you back once it is safe to do so.
- In order to adhere to social distancing guidelines and reduce interaction, we are instituting contactless drop-off and pick-up for vehicles being serviced. All vehicles that come into our care will also be fully sanitized before being returned to their owners.
We are closely monitoring the evolving situation and will continue to follow and exceed guidelines set out by our government and health agencies. We will be sure to notify our community of any significant changes we make moving forward that may impact your Volkswagen experience. In the meantime, we ask that you please be responsible with your decision to visit the dealership – we will continue to do our best to serve you online through saintjohnvw.ca, by email at [email protected],or over the phone at 506-654-0450.
Thank you, and we look forward to continuing to support our community in any way we can.
Management of Saint John Volkswagen