Their mark-up on vehicles and parts is too much. They charged $28.80 for an oil filter that costs $17.05 at any other volkswagen. They gouge their customers for money at every opportunity.
Great staff great service!
I’m so happy to be apart of the Volkswagen Family ! Each and every time I go I feel like a valued customer. I recently had a warning light come on , on a Saturday of a long weekend and with no hesitation I dropped my vehicle off and the sales guys that were working that day had a loaner vehicle ready for me to have for the long weekend ! And just a few days later the part was replaced and I’m back in my VW !
Big shout out to Linda Peters in service! She goes above and beyond in her customer service! She is wonderful to deal with, always polite and helpful!
They do the best to get you approved
I don’t own a Volkswagen (my fiancé does). But when we were in dropping his car off for service, one of the ladies at the desk noticed I had a flat tire on my Mazda and a very unhappy baby in the back seat, she kept me and my screaming daughter calm while she had a mechanic fill my tire up with air. Awesome customer service especially considering I wasn’t even a customer �
Leave Us A Review